Reference

Terms and Conditions That Apply to Your Account

These terms set out what you agree to when you open and use your 566tv account, including how deposits via DANA, OVO, and GoPay are handled and what conduct is expected.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal and verification conditionsAccount suspension groundsJurisdiction-dependent access
566tv Terms and Conditions That Apply to Your Account
REACH OUR TEAM

Contact Us About These Terms

If any clause is unclear or you believe your account has been actioned incorrectly under these terms, reach out through one of the channels below. Our support team handles account-level queries, wallet disputes involving DANA, OVO, or GoPay, and requests to review term-related decisions.

Team online

Live Chat

Start a live chat session directly from the 566tv lobby. It is the quickest path to a real agent for account and payment term questions.

Email Support

Send a detailed message to our support address for written records of any terms dispute, wallet issue, or account review request you need tracked.

Account Help Centre

Browse the Help Centre inside your account dashboard for step-by-step answers on deposit rules, withdrawal conditions, and account status queries.

HOW WE HANDLE THIS

Account Security and Your Term Rights

These terms exist to protect both your account and the integrity of the platform. We apply them consistently, whether the issue involves a GoPay deposit mismatch, a disputed withdrawal hold, or an account access flag. Here is how we manage the areas that matter most.

Account Data Handling

We store only the data needed to verify your identity and process wallet transactions. You can request a summary of what we hold by contacting support in writing.

Wallet Verification Process

Withdrawals to DANA, OVO, or GoPay require the receiving wallet to match the name on your registered account. Mismatches are flagged and held pending identity confirmation.

Account Security Practices

Each login is protected by OTP verification sent to your registered mobile number. We never ask for your PIN or full password through any support channel.

Requesting a Terms Review

If you disagree with a decision made under these terms, submit a written request via email. We review the case against the version of the terms active at the time of the event.

Frequently Asked Questions About Our Terms

These are the questions we get most often about how these terms work in practice — covering account eligibility, wallet rules, and what happens if something goes wrong.

Yes. Every deposit you make through GoPay, DANA, or OVO is subject to these terms. The payment provider's own policy applies separately to the transfer itself.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and balances withheld pending review.

Updated terms are published here immediately and take effect on that date. Continuing to use your account after an update counts as acceptance. We recommend checking this page periodically.

Send a written request to our support email with your account details and the date of the decision. We review it against the terms that were active at the relevant time.

Access depends on local law and is available only where local law permits. You are responsible for confirming that using the platform is lawful in your specific location before you proceed.

A hold usually means the receiving OVO wallet name does not match your account name. Contact live chat with your registered details and we will walk you through the verification step.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.